Frequently Asked Questions
Everything you need to know about shopping with GolfCrazy.
How long does shipping take for golf clubs and heavy equipment?
Standard shipping typically takes 3-5 business days. For oversized items like golf bags or complete club sets, please allow up to 7 business days for delivery.
What is your return policy for used equipment?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return items in their original condition for a full refund or store credit.
Do you offer custom club fitting or loft adjustments?
Currently, we sell standard manufacturer specifications. However, we provide a detailed sizing guide on each product page to help you find the perfect fit for your swing.
Are the products on GolfCrazy authentic?
Yes, we are an authorized retailer for all brands listed on our site. Every product comes with a full manufacturer warranty and a guarantee of authenticity.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger equipment purchases.